Cautionary tale
New client, applied a long time ago, they asked for Privacy Act because she has a pardon. She lives in Toronto, didn't want to come to Brampton to do the fingerprints. Took her time and then the place she went to did the SAME prints as last time. She went back but new prints did not arrive in time. So we still submitted her pardon, a copy of the ORIGIONAL prints we did for her Pardon, court docs. So in other words, everything EXCEPT the Privacy Act, but we also provided the exact same information.
They simply said "you didn't reply with enough info" and sent her the form letter they send in that case.
When the Privacy Act fingerprints arrive, she wants to appeal, which costs $800USD. (Its actually to "reopen" the file)
The shame of this is one mistake by a fingerprint company (I am sure it was a miscommunication) is going to cost her $800USD.
This Homeland Security is not giving anyone any leeway. So be careful and anticipate everything before you start.
Status History (7)
12/17/2025, 11:03 AM : Status changed to Completed
12/12/2025, 02:58 PM : Status changed to Request for More Information Response
09/18/2025, 02:30 PM : Status changed to Request for More Information
10/16/2024, 06:30 PM : Status changed to Submitted to ARO
09/11/2024, 08:16 PM : Status changed to Paid
09/11/2024, 03:47 PM : Status changed to Signed
08/06/2024, 06:52 PM : Application Created