E-safe down?

Michelleposted 5 months ago

I am trying to log in to E-safe today, and I am directed to the Login.gov screen that says The page you were looking for doesn't exist? Anyone else having this problem? I also tried from my phone, and another computer that I do not use for E-safe.

Replies (recent first):

Hi John,
Okay, I don't know why you can get in and I can't..I even had a client try and they cannot get in. So not my computer...I might call you to see what you are doing different. Thanks!

Michelle replied 5 months ago   #7

@Michelle I have downloaded 6 waivers today, the last one right now. (343 EST)

5 year Waiver

Documents Shared With You
ARO Decision
Please review the documents
Status History (5)
7/19/2024, 02:31 PM EDT : Status changed to Completed
1/26/2024, 09:00 AM EST : Status changed to Submitted to ARO
1/5/2024, 01:24 PM EST : Status changed to Paid
1/5/2024, 01:23 PM EST : Status changed to Signed
1/2/2024, 02:51 PM EST : Application Created

J Rogers replied 5 months ago   #6

Has anyone been able to access their file in E-safe the past 24 hours? I have clients who received the waiver notice email, but we cannot open the file. I can log in and receive the one time log in code, but then it says down for maintenance. I am wondering if this is due to that big computer virus outbreak in recent days.

Michelle replied 5 months ago   #5

Still down for maintenance....

Michelle replied 5 months ago   #4

John, thanks, this helped.

Michelle replied 5 months ago   #3

Ok I went and it told me the same thing. Type in Login.gov and it takes you to the proper place.

J Rogers replied 5 months ago   #2

If you log in to esafe using Microsoft Edge I find it never works. I have to use Chrome.

J Rogers replied 5 months ago   #1

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There is no need to “register”, just enter the same name + password of your choice every time.

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