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This is abit off topic..but to those of u..John and Ken for sure who r offering services as a business..what type of procedures and policies have u introduced into ur company routine either now or moving towards opening again? Saskatchewan is starting a 5 phase re opening plan..companies such as us really don't have any guidelines. R u doing visitor waivers? Wearing mask? Ect..I have always used gloves..so that is a standard..
Hi John, Thanks for the information. I am starting 3 days a week fingerprinting, but limited hours, as the cleaning between clients is so time consuming. I don't think Commissionaires or Regina Police is fingerprint here yet. Maybe when our phase 2 of reopening on May 19.
I have always forwarded the phones so all through this my clients have still been able to call me.
So we are open now on Saturday and Tuesday to the public, 12-4. People come in, if there is no one here, we take them right away. If there is, they go and wait in their car and we call them when it is their turn. The use sanitizer when they enter, Jennifer wears a mask and gloves when fingerprinting/taking passport photos. As for me, I mainly do "traffic control". If a client wants to see me, we schedule it for Wednesday or Thursday, 11-3 which we are not open to the public, but are coming in to do paperwork, check emails, get mail etc.
I have a large office, so people sit across from me, and when they leave we clean/sanitize.
What we have found is many people need passport photos and can't find anywhere to go. They need them for landed applications, citizenship, and passports.
I am projecting that June 4rth the border will be open, so calling all my outstanding waiver clients and putting them in 2 categories.
1.) people who don't have the money or are unwilling to finish of their waivers now
2.) People who want to be ready when the border opens.
For the people who want to get their waivers completed, I will be seeing them in May, and completing their waiver. Luckily the fingerprints are valid for 15 months, so the people in category "1" have a lot of time they can delay before they expire.
To answer the question, as a single proprietor you are going to find it much harder to constantly clean and change gloves etc. it is a lot of work. I know with 3 full time people we find it a lot of work. My advice is to set up a "system" before you re-open and assume you could be busy.
It will take a while before we can drop all the extreme precautions, but this is our new reality.
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