@bob194 I actually flew out of Pearson on April 12th and there were no kiosk option. Everyone (Canadians, Americans and other nationalities) went though the same line for pre clearance and checked by an officer. The officer took a photo of me, swiped my passport and briefly looked at my waiver. He asked where in the US and I was going and why. He then sent me on my way. It took about 10 minutes in the line and less than 2 minutes with the officer. I didn’t need to go to secondary because I drove to Buffalo about a month ago and went to secondary there.

Correction to my many typos*

@bob194 when you use the automated kiosk, if you’re inadmissible to the US (I’d assume you are since you’re here) once you put your passport in the document reader and fill out the information required, you get a big black X on the screen and on the paper you get from the machine so don’t waste your time just join the line.

if we have valid I94 and 5 year waiver can we use automated passport kiosk at pearson airport while going to USA or do we have to stand in customs line which is usualy long, I know if i need to take I94 I need to stand in that line and cannot use Automated passport kiosk

@T Raptors

I didn't see the border you used, but yes, many of the worst ones are the "24 hours" ones. In Ontario Detroit is a 24/7 border and I never send my clients there. too much hassle no matter when people go.

At Woodstock/Houlton they say "come whenever" but on the phone they made it clear they really want 9-5.

I prefer places with appointments, my clients have better experiences.

@Marsha thank you and no worries, I should have included some more details in my initial post, but did not want to make it too long.

And yes you are correct as well regarding the appointment. I had called in beforehand to ask if I need to book a time and they told me to just come in whenever since they are open 24 hours. Which I did and was still scolded for it.

Sorry to hear your flight was cancelled, I hope you are able to reschedule soon.

@skumar, yes it is open around the clock for crossing. I don’t know were the poster went to submit his application. Perhaps he didn’t need an appointment and application could be submitted at anytime there.

@Msrsha I think the border is open 24 hours to cross once we have our waiver. We need an appointment only when we are submitting biometrics for the waiver application. Is it not?

@T Raptors let me apologize if I’ve offended you in anyway. I did not know the border crossing you went to is open 24 hours. The one I wert to (Rainbow Bridge) isn’t and I had to make an appointment. I was told the last appointment is at 9:00pm

Based on your update, there is absolutely no reason for them to do that at.

My flight out of Pearson is canceled so I’ll have to wait to make that trip.

Good luck with your travels and I do hope you have a better experience than you did previously.

I didn't think my post was very funny or contradicting in any manner, but here are more details to help paint the picture better of my experiences.

1. The border office is open 24 hours. I finish work at 5:30pm, drove there and walked in around 7pm. As soon as I walked in I was given dirty looks and greeted with "another one?! can you people come earlier?!". Their attitude was so bad that I just ended up telling them it's ok and I'll come back another day.

2. I said "fairly smooth". There was literally no reason for him to call me a "trouble maker" or asking me if I'm coming across to commit crime in their country or give me attitude in front of my friend; he did it because he could. After getting past the initial border officer, the gentleman helping me in secondary was kind and professional.

Please let me know of your experience at the airport. Thank you

@T Raptors your post made me laugh. Lolll. I don’t think they cared that you came from work- that would be only important to you. And you said it has been smooth in the beginning of your post but then you said it was embarrassing so doesn’t really sound smooth. . Which one is it! Why did he or she called you a trouble maker? I’m sure you’ll be fine but I say you tell us about your experience and try not to be so contradicting (not meant in a negative way).

Tomorrow I’m planning to fly out of Pearson so I’ll let you know how it goes if my flight doesn’t get canceled because of the expected storm.

Thanks Tiffany, I had read through that before posting.

I guess what I am wondering is if anyone has ever been turned around even with a waiver in hand?

https://i194waiver.com/travelling-for-first-time-with-wavier