@wjl14
They only give you the ONE opportunity to upload the document. It has to be in one shot. That sucks. I am not sure how to fix that.
@BlueManGroup
Canada has always had the opinion that "people change" which is why we have a unique system for getting rid of records. Whether it is sequestration, or discharges, or pardons. There are many ways you can remove a record, and that is unique from the US.
The problem is DUI's depend on the "legal limit". So if you had an offence that some States would not prosecute you, then that is why some DUI's did not need waivers.
If a person ONLY has a DUI, they should do a pardon and avoid the US. Once its granted, the US should not know it ever existed.
If they have been denied entry, you apply for the waiver, and see what they say. They will decide on a waiver or a September Letter.
There are people who get a DUI and are given a waiver.
My business is not about making people apply for things they do not need. Anyone who calls me asking about a waiver is ALWAYS consulted on possible alternatives. I NEVER "just do" a waiver without making sure the client has no other option, and knows the "probability of success".
If someone does not need a waiver, I will tell them so. Turning clients away because you are honest is ALWAYS good for business. When people see you are honest and transparent, they WANT to send others to you. Its the best confirmation that you can be trusted you can have.
That doesn't mean sometimes people want to try when their odds are not good. I still get applications where I am not optimistic, but the client is aware.