eSAFE SITE PROBLEMS JUNE 16-17

J Rogersposted 2 weeks ago

If your filing an e-safe application, there are problems with the site.

Yesterday the 16th, i was able to download a clients waiver before lunch, no issues.

Afterwards in the afternoon, it was taking you to a weird screen. So we gave up after trying 23 different files. A client also called and said they were not answering the phone for appointments.

Today, site works ok for setting up files, and also finishing them...except for payments. I finished a file and then the payment screen didn't look right. Then no confirmation of payment and it takes you to the main screen in an endless loop.

So, I will try again and update AFTER lunch. I would avoid the site for now.

Replies (recent first):

I’m about to cry, we have tried to submit and pay about a million times with no luck. Anyone getting any help from the email? No one responds for days. Ughhn

Taylor replied 1 week ago   #3

Update:

Monday 413 pm and I am able to download waivers that are granted, set up waivers but not PAY for waivers. So the site seems fine for everything BUT payment.

Anyone else having issues?

J Rogers replied 1 week ago   #2

As of 1:35 I was able to download a waiver that was GRANTED for 5 years. I am going to now try and pay for that earlier client. I will let you know if it worked.

J Rogers replied 2 weeks ago   #1

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There is no need to “register”, just enter the same name + password of your choice every time.

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